2020 was a year that had us spending the majority of the year working from home, focusing on the transformation of service and support delivery. We developed new skills, strengthened partnerships, got creative, and continued to see growth in the number of people we serve.

It is with that flexible, creative and positive mindset, that we turn the calendar and strategically plan for 2021 knowing full well plans and priorities need to change at times.

We have picked up where we left off prior to the pandemic, bringing the best of 2020 forward into our 2021 strategic plan. Our guiding principles continue to help us navigate through the unknown. never losing site of our mission of ensuring everyone has the opportunity to be a part of their community.

We recognize the need to continue to work around COVID-19 restrictions and have incorporated our ongoing response into our overarching goals and objectives, as necessary, for 2021.