UNUSUAL INCIDENTS/MAJOR UNUSUAL INCIDENTS
ENSURING THE HEALTH AND SAFETY OF PEOPLE WITH DEVELOPMENTAL DISABILITIES
PHONE: 419-629-2419
WHAT IS A MAJOR UNUSUAL INCIDENT (MUI)?
A Major Unusual Incident (or MUI) is defined by the Ohio Department of Developmental Disabilities in OAC 5123:2-17-02 as an alleged, suspected or actual occurrence that adversely affects an individual’s health and welfare or where the individual is at a likely risk for harm. There are 19 types of MUIs, such as abuse and neglect. When an MUI is reported, action will be taken to prevent further harm to the individual, an investigation will be conducted and a plan will be put in place to prevent future incidents.
HEALTH AND WELFARE TOOLKIT
With the Ohio Department of Developmental Disabilities’ Health & Welfare Tool-Kit, you can learn more about MUI rule revisions, forms, presentations and access additional helpful resources.
HOW TO REPORT AN INCIDENT
DURING OFFICE HOURS
If you need to report an incident (MUI) during office hours, please call 419-629-2419 or complete the online form.
AFTER HOURS
- If you need to report an incident (MUI) after hours, dial our main number 419-629-2419 and press 4 to be forwarded to the on-call SSA.
- If you have an actual emergency, please hang up and call 911.
- For more information about major unusual incidents and the definition of an MUI, click here.
- To read the MUI rule, OAC 5123:2-17-02, click here.
DODD HEALTH AND SAFETY ALERTS
The Ohio Department of Developmental Disabilities (DODD) is always reviewing and updating the state’s health and welfare codes.
Keep up-to-date with these health and welfare alerts here.
UNDERSTANDING MUIs
The Ohio Department of Developmental Disabilities put together a handbook for individuals, families and paid supports to help understand the MUI/UI reporting system.
Download the MUI handbook here.
MUI FREQUENTLY ASKED QUESTIONS
MUIs can be reported by individuals with disabilities, families, providers or the general public.
All providers who are certified to serve persons with disabilities, as well as all Auglaize County Board staff, are required to report MUIs. MUIs should be reported immediately, but no later than 4 hours after knowledge of the incident, by calling the County Board on-call number, 419-629-2419.
Incidents may be reported online, by phone (419-629-2419), or fax (419-629-3806). The Ohio Department of Developmental Disabilities also has a hotline (1-866-313-6733) which may be used if there are concerns or difficulties in reporting to the Auglaize County Board of DD.
The provider’s role is to take immediate actions to protect individuals from further harm when incidents occur while services are being provided.
Providers should report possible MUIs to Auglaize County Board of DD (immediately or) within 4 hours for incidents or allegations of abuse, exploitation, misappropriation, neglect, suspicious or accidental deaths or when a provider has received inquiries from the media regarding an MUI. All other MUIs are to be reported no later than 1 p.m. the next working day following initial knowledge of a potential or determined MUI.
Reports of abuse, neglect, exploitation, misappropriation or death are filed in all cases regardless of where they occur and/or whether or not services were being provided.